Our Customer Work

Here are some examples of projects we have worked on for our customers, demonstrating the strength and breadth of capabilities in the Future Perfect team.

"Future Perfect has partnered with us and worked to build genomics capability for a UK customer. The team has put in place an openEHR repository - an open standards environment which holds the data, and then built interfaces to existing systems so that information appears in the openEHR environment. In addition they have facilitated the repatriation of data from third party providers, liberating it and making it accessible.

The customer is very excited and happy, and looking at extending beyond the minimum viable product. The lead clinician is already seeing the potential of the information that has been made available to him, allowing him to think of how they can improve the patient experience.

This work is where Future Perfect has delivered real value. Throughout the COVID-19 pandemic, the team at Future Perfect has kept focus, been flexible and adaptable and looked for solutions to problems. Quite simply, they are a great partner."
Mark Thornton, Business Unit Director at Cambio Healthcare Systems

Supporting world-leading genomic diagnosis and research

What

Our work in the field of the genomics with a national recognised leading children’s hospital brought together the clinical data for 20,000 participants in the 100,000 genomes project – supporting world-leading genomic diagnosis and research.

How

We provided strategy development, programme management, technical architecture and implementation to support the integration and deployment of openEHR which helps get the data right and enables a single view of a patient across hospitals.

Why

The work led to the retrieval of patient records, including over a million pathology results, producing longitudinal records of up to 20 years for people with rare disorders and cancers for the first time, providing valuable insight into the causes and possible pathways.

Developing a genomic patient management application

What

Following the success of this genomic project, we were engaged to replicate the work for a major hospital trust in the West Midlands area, working across two regions to develop a genomic patient management application. With the end of the 100,000 genomes project, our work is re-engineered towards generic genomics testing.

How

We implemented openEHR and supported data integration across each hospital in the region. This brought together key clinical data which would aid accurate patient diagnosis and support treatment plans, as well as enable enhanced research capabilities.

Why

The implementation created federated longitudinal patient records, spanning decades and locations. It is important to have this history available to researchers, as a great number of patients whose conditions are being researched will have been living with it since birth and the records must reflect that. This enabled clinical research to examine the progression of rare diseases and cancers in patients through historical blood results, for example.

Creating a genomic lab regional service for one of the UK nations

What

We have been contracted to create a genomic lab regional service for one of the UK nations, on the back of our expertise and other successful projects. It will be used to conduct further research on Covid-19 from a genomics point of view.

How

Using our Panacea product, we will be implementing openEHR and supporting the integration of systems on a regional level. We have used openEHR to ensure the data is presented in an open standards format that is vendor neutral.

Why

This work brings together clinical phenotypic and genomic data on patients with rare diseases to improve care, efficiency, and clinical safety. Clinical researchers will have the right data, in the right place, at the right time. The next stage of the process will be to bring COVID-19 data into the fold, and incorporate that into current operations at the lab. This will help target specific patients while broadening the spectrum of research that takes place.

Providing genomic lab centre quality assurance

What

We conducted quality assurance work on the IT support system that integrates the genomics lab with its clinical geneticist users for another of our customers.

How

We drew on our team expertise in user assurance, examining the technical and clinical safety of the system across the organisation and its partners, and undertaking wider market research. We mapped the core processes that users followed to uncover areas of improvement, and assessed the main and sub systems to check for medical device dependencies. Our ongoing programme of work is to implement NHSD DCB standards for clinical safety.

Why

The recommendations we made were implemented and clinical assurance achieved, in advance of most systems on the market or in use in similar labs.

Enabling an electronic MDT for a regional cancer alliance

What

A regional cancer alliance needed an application to manage patients across the region and hold virtual meetings. With a third of genomics patients having cancer, we utilised our background in genomics data to provide a region-wide cancer record to support the MDT.

How

We are implementing openEHR across its 16 trusts, integrating with cancer systems in phase 1 and lab systems in later phases. This open standards, federated approach is first of type in the U.K.

Why

Complex pathways with specialist tests and treatments taking place in centres across large geographies mean that bits of a patient’s record held in multiple organisations rather than in one place. This work will consolidate their whole patient journey in one view. Having this rich history on tap will shorten the time between referral, diagnosis and treatment, and equip clinicians with the full picture to enable more informed decision making – ultimately leading to better patient outcomes.